Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

ELIGIBILITY FOR SUPPLEMENTS

To be eligible for a return, your item must be in the same condition that you received it: unopened, with the safety seal intact, and in its original packaging. You’ll also need the receipt or proof of purchase.

Important Note: Due to health and safety regulations, dietary supplements that have been opened or have a broken safety seal are strictly non-returnable.

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

RETURNS PROCESS

To start a return, you can contact us at Info@ryvalix.com. Please note that returns will need to be sent to the following address:

RYVALIX Returns 1427 Belladonna Pl, #1024 St Cloud, FL 34771 United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at Info@ryvalix.com.